Zoko

About Zoko

Zoko is an integrated platform designed specifically for Shopify merchants to enhance their sales, marketing, and customer support operations via WhatsApp. The platform enables users to engage customers, promote product discovery, complete transactions, and collect customer feedback, all within WhatsApp. With its advanced AI capabilities, Zoko integrates seamlessly with a Shopify store catalog, allowing products to be sold to customers directly within WhatsApp. Zoko also aids in automating multiple repetitive tasks.Zoko incorporates a feature-rich flowbuilder for designing any possible flow on WhatsApp, from basic Cash-on-Delivery (COD) order confirmations to complex workflows that involve multiple applications, such as judge.me. Zoko also emphasizes customer support, offering automated assistance through WhatsApp. Zoko has been recognized as an Official Partner of Meta, building trust through work across various Meta technologies like WhatsApp, Facebook, and Instagram.The platform is well-regarded by customers, evidenced by testimonials from numerous merchants who value the tool's seamless integration, reliability, user-friendliness, and prompt customer service. Some highlighted features include automated team routing, quick replies, order status automation, and easy-to-use user interface. Furthermore, Zoko offers guidance on obtaining the verified Blue Tick Mark, a certification for notable businesses, as part of their partnership with Meta.

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