Quick facts
- Best for
- Calls
- Pricing
- Freemium
- Editor rating
- 5 / 5
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About Zinng
Zinng is an Artificial Intelligence-based answering service, suitable for after-hours calls, aiming to function as a 24/7 virtual receptionist. The tool can handle calls with a friendly, natural voice and can also identify emergencies after which it sends prompt texts alerting the user. Zinng provides users with full transcripts of every received call, securely delivered to their inbox. This allows service providers to review and follow every conversation precisely. The platform also facilitates integrations with calendar applications like Cal.com and Calendly and is in the process of developing connections with various dental management software including Eaglesoft, Dentrix, and OpenDental. In terms of pricing, Zinng offers a straightforward plan that includes everything needed for the service, with an option for a 14-day free trial period. The tool sends notifications via SMS for identified emergencies and presents call transcripts. It is created by practitioners for practitioners understanding the need for accurate, consistent, and affordable service. The service is compliant with HIPAA with a free trial available and supports both the United States and Canada regions. A standout feature of Zinng is its ability to block unwanted spam calls and the provision for the service to text customers a scheduling link, making appointments easier for your customers.
Pros
- Handles after-hours calls
- Identifies emergency situations
- Instant text message notifications
- Provides full call transcripts
- Direct inbox transcript delivery
- Searchable record of interactions
- Compatible with several integrations
- Flexible operation modes
- Sends scheduling links
- Efficient spam call management
- Transferred calls dont deduct minutes14-day free trial
- Supports US and Canada
Cons
- Limited regional support
- Integrated apps in development
- Paid plan after trial
- Limited free trial
- Limited customer support
- Spam blocking is manual
- No multiple languages support
- No guidance for emergencies
- Limited included minutes
- Extra charge on additional minutes