Quick facts
- Best for
- Communication
- Pricing
- Paid
- Editor rating
- 4.5 / 5
- Community saves
- 0
About JustCall
The all-in-one business communication platform that helps you connect with prospects and customers across voice, SMS, email, and WhatsApp. You can automate workflows with 100+ integrations and AI to grow your business on autopilot. Trusted by 6,000+ businesses globally, JustCall helps customer-facing teams: ✅ Connect effortlessly: Handle calls, texts, and even WhatsApp messages – all from a single platform. ✅ Work like a pro: Automate workflows and free up time for your team so they can focus on what matters — revenue and retention. ✅ Become customer communication experts: Use real-time and post-call AI insights to personalize interactions and improve call handle times by up to 40%. Key FeaturesSales DialerInbound Contact CenterBusiness Phone SystemIvrCall ForwardingCall RecordingOutbound Contact CenterSms WorkflowsSms CopilotAgent AssistConversational IntelligenceAi CoachingAi Voice AgentCall TranscriptionSentiment AnalysisCrm Integration
Pros
- Maximizes sales
- Improves customer support
- Cloud phone system
- Conversation Intelligence feature
- Automatic Call Scoring
- Agent Assist feature
- SMS Copilot for insights
- Agent Analytics
- Sentiment Analysis
- Outbound call center capabilities
- IVR or Call Menu functions
- Call Forwarding
Cons
- Requires constant internet
- No video calling
- Limited social media integration
- Doesn’t support Linux